How do I whitelist emails?
Learn more about how to ensure you're
receiving our training emails and newsletters.
Not receiving our emails or training programs? If you have a Spam Filter set up, it’s possible that it will block our IP or domain. You can request your tech team to add our domain or IP to the Spam Filter whitelist – 69.72.42.181.
Alternatively, you can ensure our emails are received by your Inbox with the following instructions.
AOL Mail
1. Click Contacts in the right toolbar
2. Click Add Contact
3. Enter *@phishnet.global and additional information if you wish
4. Click Add Contact in the popup to finish
Comcast
1. Select Preferences from the menu
2. Click Restrict Incoming Email
3. Press Yes to Enable Email Controls
4. Select Allow email from addresses listed below
5. Enter *@phishnet.global to whitelist
6. Click Add
7. Update to finish
Gmail
1. Open an email from PhishNet
2. Click on the down-pointing-triangle-arrow next to Reply
3. Click Add *@phishnet.global to contacts list to finish
Apple Mail
1. Click *@phishnet.global in the header of the message you’re viewing
2. Click Add to finish
1. Open the email message from PhishNet 2. Click Add to contacts next to *@phishnet.global
3. On the Add Contact popup, add additional information if needed
4. Click Save to finish
1. Open an email from PhishNet
2. Click Add to contacts next to *@phishnet.global to finish
1. Select the Home tab
2. Access Junk
3. Click Junk E-mail Options
4. Select Safe Senders
5. Click Add 6. Enter *@phishnet.global and additional information if you wish. 7. OK to finish
1. Select Address Book
2. Click File
3. Click New Card
4. Enter *@phishnet.global and additional information if you wish 5. Edit to finish
Are you using Microsoft Exchange?
If you are running Microsoft Exchange then some of our customers have been using this PowerShell script to change the configuration for each user. This command adds the domain to all users’ Junk mail acceptance filter:
Get-Mailbox -ResultSize Unlimited | Set-MailboxJunkEmailConfiguration -TrustedSendersAndDomains @{Add=”<Phishnet.global>”}
Here is more information on this option from the Microsoft website:
https://docs.microsoft.com/en-us/powershell/module/exchange/set-mailboxjunkemailconfiguration?view=exchange-ps